SHIPPING & HANDLING
OUR COURIER COMPANIES ADVISE, PLEASE EXPECT DELAYS IN ETA OF PARCELS DUE TO HIGH VOLUME OF BACKED UP PARCELS DUE TO COVID-19
All orders are shipped with tracking details
Domestic Shipping Within New Zealand (CASTLE PARCELS)
FREE SHIPPING FOR ORDERS OVER $250
To Australia (NZPOST/COURIERPOST & DHL EXPRESS)
FREE SHIPPING FOR ORDERS OVER $300From $15.99 eParcel (ETA. 3-10 working days)
Rest of the World (DHL)
International Custom Duties
The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country.
If the customer refuses to pay import taxes, custom duties or any fees associated with the shipment, the customer must cover all expenses in the returning parcel. This includes initial delivery fees, returning delivery fees and any taxes, custom duties or fees associated with the shipment.