Shipping and handling

Christmas Cutoff

All orders from our New Zealand Facilities shipping cutoff is 19 December

Our Melbourne Warehouse will close for the year on 9 December. Shipping will re commence 3 January 2023

Cut off for ordering from this facility is 8 December 12PM.

Items being shipped from Melbourne can be identified at Checkout as “Ships from Melbourne” and or in the description of the product page 

Please email support@priorstore.com for any enquires before making purchases

Post Christmas

We will continue to dispatch orders at reduced capacity due to public holidays. Please expect delays up to 2-3 business days during this time.

To New Zealand

Auckland Warehouse Stock

• From $9.99 via Express Shipping (NZ Post)
ETA 1-3 Working days

Click here to see if your address is in rural delivery area

Melbourne Warehouse Stock

• From $14.99 via DHL Express

To Australia

Melbourne Warehouse Stock

• From $5.99 via Express Shipping (AU Post)
ETA 1-4 Working days

Auckland Warehouse Stock

• From $19.99 via Standard Shipping (NZ Post)
ETA 3-10 Working days

Rest of the World

• From $39.99 via DHL Express

ETA 6 Working days

 

Handling

All orders are shipped from Monday to Thursday, public holidays excluded.
Please expect 72 working hours of handling time.

International Custom Duties

The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. 

If the customer refuses to pay import taxes, custom duties or any fees associated with the shipment, the customer must cover all expenses in the returning parcel. This includes initial delivery fees, returning delivery fees and any taxes, custom duties or fees associated with the shipment.